Terms of Service & Privacy Policy

Welcome to Glow Tween! These Terms of Service (“Terms”) and Privacy Policy (“Policy”) explain your rights and responsibilities when accessing or using our website, products, and services (together, the “Services”). Because we serve and protect an audience that includes minors (ages 7–12), we’ve designed these agreements to be clear, parent-friendly, and compliant with child-safety laws.

1. Terms of Service

1.1 Acceptance of Terms

By visiting or using any part of Glow Tween’s Services, you (and, if you’re under 18, your parent or legal guardian) agree to these Terms. If you don’t agree, please do not use the Services.

1.2 Eligibility

Tweens (7–12 years old): Must use Glow Tween under parental supervision.
Parents & Guardians: By registering or consenting on behalf of your child, you agree to these Terms and assume full responsibility for your child’s access and use.

1.3 Account Registration

Creating an Account: Tweens may create a free account to access interactive features (e.g., journals, profiles). Parents must provide verifiable consent during sign-up, including a valid email address.
Account Security: You are responsible for maintaining the confidentiality of your login credentials. Notify us immediately of any unauthorized use.

1.4 Use of Services

Appropriate Use: Users agree not to post or submit content that is harmful, offensive, or violates any law. We reserve the right to remove content or suspend accounts at our discretion.
Intellectual Property: All content, designs, and materials on Glow Tween are owned by Craib Brands Inc. (d/b/a Glow Tween) or its licensors. Content may not be reproduced, modified, or distributed without express written permission.

1.5 Purchases and Payments

Products & Services: When you buy journals, apparel, or digital downloads, you agree to our pricing, payment terms, and refund policy (see Section 6).
Taxes & Fees: Prices exclude applicable taxes and shipping. You are responsible for all applicable governmental fees.

1.6 Termination

We may suspend or terminate your access if you breach these Terms or for any other reason, with or without notice. Upon termination, your right to use the Services ends immediately.

1.7 Disclaimers & Limitation of Liability

No Warranty: Services are provided “as is” without warranties of any kind.
Limitation of Liability: In no event will Glow Tween or its affiliates be liable for any indirect, incidental, or consequential damages arising out of your use of the Services.

1.8 Changes to Terms

We may revise these Terms at any time. We’ll post updates on the site and note the “Effective Date.” Continuing to use the Services after changes constitutes acceptance.

1.9 Governing Law

These Terms are governed by the laws of the State of [Your State], without regard to conflict-of-law principles.

2. Privacy Policy

2.1 Information We Collect

Account Information: Name, email address (parent/guardian), child’s first name, birth year, and gender (optional).
Usage Data: Pages visited, features used, journal entries, and activity timestamps.
Communications: Support inquiries and parental consent records.
Cookies & Tracking: Anonymous usage cookies, Google Analytics, and optional site-behavior cookies to improve experience.

2.2 How We Use Information

To Provide Services: Create and maintain user accounts, deliver digital content, and enable interactive features.
To Communicate: Send account notifications, respond to support requests, and share newsletters or product updates (parents may opt out at any time).
To Improve Glow Tween: Analyze trends, monitor site performance, and develop new features.
Legal Compliance: Verify parental consent and comply with child-privacy laws.

2.3 Parental Consent & Children’s Privacy

We comply with the U.S. Children’s Online Privacy Protection Act (COPPA) and equivalent international regulations.
Verifying Consent: We require a parent/guardian email confirmation before collecting personal information from children under 13.
Limited Data: We only collect the minimum necessary data to operate our Services.
Access & Deletion: Parents can review, correct, or delete their child’s personal information by contacting us at privacy@glowtween.com.

2.4 Sharing & Disclosure

Service Providers: We share data with trusted partners who help us deliver the Services (e.g., hosting providers, payment processors) under strict confidentiality obligations.
Legal Requirements: We may disclose information to comply with legal obligations or protect rights, safety, or property.
No Marketing to Tweens: We do not share or sell children’s personal information to third-party advertisers.

2.5 Data Security

We implement industry-standard security measures—encrypted connections (HTTPS), secure servers, and regular audits—to protect your data. However, no system is perfectly secure, and we cannot guarantee absolute protection.

2.6 Data Retention

We retain personal information only as long as necessary to fulfill the purposes described or comply with legal requirements. When no longer needed, we securely delete or anonymize data.

2.7 Cookies & Tracking Choices

Essential Cookies: Required for site functionality and cannot be disabled.
Performance Cookies: Analyze site performance; you may opt out via cookie-preference settings.
Third-Party Tools: We use Google Analytics with IP anonymization; you can learn more at www.google.com/policies/privacy/partners.

2.8 Your Rights

Parents and adult users may:

Access: Request a copy of personal data we hold.
Rectify: Update or correct inaccurate data.
Erase: Request deletion of personal data.
Restrict/Opt-Out: Limit processing or unsubscribe from marketing communications.

To exercise any of these rights, please email privacy@glowtween.com or submit a request via our Contact Us page.

2.9 Changes to Privacy Policy

We may update this Policy periodically. We’ll post the revised version here with a new “Effective Date.” Continued use after changes means you agree to the updates.

Contact Us:
If you have questions about these Terms or our Privacy Policy, please reach out:

Email: support@glowtween.com or privacy@glowtween.com
Mailing Address: Glow Tween, 123 Confidence Way, Hometown, ST 12345

Thank you for trusting Glow Tween to inspire confidence, creativity, inclusivity, and wellness in your family!